{"id":771,"date":"2026-08-06T15:29:40","date_gmt":"2026-08-06T15:29:40","guid":{"rendered":"https:\/\/sxdongyuglass.com\/?page_id=771"},"modified":"2026-08-06T15:32:04","modified_gmt":"2026-08-06T15:32:04","slug":"frequently-asked-questions-faq","status":"publish","type":"page","link":"https:\/\/sxdongyuglass.com\/pt\/frequently-asked-questions-faq\/","title":{"rendered":"Perguntas frequentes"},"content":{"rendered":"<h2 class=\"wp-block-heading has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--80);margin-bottom:var(--wp--preset--spacing--80)\">Frequently Asked Questions<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">1. What types of glassware do you manufacture?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We specialize in manufacturing lead-free crystal glassware, including wine glasses, champagne glasses, whiskey glasses, water glasses, decanters, glass sets, and other customized glass products.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With advanced production technology and experienced craftsmen, we provide high-quality glassware solutions for hotels, restaurants, bars, retailers, and promotional projects worldwide.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. What makes your lead-free crystal glass different from ordinary glass?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Our lead-free crystal glass offers better transparency, brilliance, and clarity compared with regular soda-lime glass.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The main advantages include:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Higher light transmission and crystal-like appearance<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clear and elegant design<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Better sound quality when tapped<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">More premium touch and user experience<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Suitable for high-end hotels, restaurants, and gift markets<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It helps our customers create a stronger brand image and higher product value.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. Are you a factory or trading company?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We are a professional glassware manufacturer located in Shanxi, China.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With years of experience in glass production, we have our own production facilities, quality control team, and skilled technicians. We provide direct factory pricing and stable production capacity for global customers.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">4. Can you provide OEM and ODM services?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. We support both OEM and ODM services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We can customize:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Glass shape and size<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Logo printing or engraving<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Color decoration<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Surface treatment<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gift packaging<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Product sets<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our team can help turn your ideas into finished glass products.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">5. What is your minimum order quantity (MOQ)?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Our standard MOQ is usually 500-1000 pieces per design, depending on the product style and customization requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For regular stock items, we can also discuss smaller trial orders to help customers test the market.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">6. Do you have products in stock?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, we keep many popular glassware styles in stock.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For standard products, we can provide faster delivery options. Please contact us for the latest stock availability and lead time.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">7. How long is your production lead time?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The production time depends on the order quantity, product design, and customization requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Normally:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stock products: around 10-15 days<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customized products: around 30-45 days<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We always confirm the production schedule before placing orders.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">8. How do you ensure product quality?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Quality is our top priority.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our quality control process includes:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Raw material inspection<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Production process monitoring<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Online quality checks<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Finished product inspection<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Packing inspection before shipment<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each order is carefully checked to ensure consistent quality and reduce customer complaints.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">9. What certifications do you have?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Our factory has passed international standards and audits, including:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BSCI<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SMETA<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ISO quality management standards<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our products comply with relevant food-contact safety standards for major markets, including Europe and the United States.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">10. Can I request samples before placing a bulk order?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, samples are available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend customers test the product quality, design, and packaging before mass production. Sample costs and shipping fees can be discussed according to your project requirements.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">11. Can you customize packaging for my brand?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Yes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We provide customized packaging solutions including:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Caixas coloridas<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gift boxes<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Logo packaging<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Retail packaging<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bulk packaging<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We help customers build stronger brand recognition through customized solutions.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">12. Which countries do you export to?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Our glassware products are exported to customers worldwide, including Europe, North America, the Middle East, Asia, and other international markets.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We have experience working with importers, distributors, hotels, restaurants, and retail brands.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">13. What payment terms do you accept?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We usually accept:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">T\/T<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Other payment methods can be discussed based on order requirements and cooperation history.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For new customers, we normally require a deposit before production starts.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">14. How do you pack glass products to avoid damage during transportation?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Glass products require careful protection.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We use professional export packaging methods, including:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Strong cartons<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Protective separators<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customized inner packaging<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Drop-resistant packing solutions<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We also provide customized packaging according to different shipping requirements.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">15. Why should I choose your company as my glassware supplier?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Choosing the right supplier means choosing long-term stability.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We provide:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714 Factory-direct supply<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714 Professional glass manufacturing experience<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714 Stable production capacity<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714 Strict quality control<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714 Flexible customization service<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714 Competitive pricing with reliable quality<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our goal is to become a long-term partner for global glassware buyers.<\/p>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions 1. What types of glassware do you manufacture? We specialize in manufacturing lead-free crystal glassware, including wine glasses, champagne glasses, whiskey glasses, water glasses, decanters, glass sets, and other customized glass products. With advanced production technology and experienced craftsmen, we provide high-quality glassware solutions for hotels, restaurants, bars, retailers, and promotional projects [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-771","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sxdongyuglass.com\/pt\/wp-json\/wp\/v2\/pages\/771","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sxdongyuglass.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sxdongyuglass.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sxdongyuglass.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sxdongyuglass.com\/pt\/wp-json\/wp\/v2\/comments?post=771"}],"version-history":[{"count":3,"href":"https:\/\/sxdongyuglass.com\/pt\/wp-json\/wp\/v2\/pages\/771\/revisions"}],"predecessor-version":[{"id":775,"href":"https:\/\/sxdongyuglass.com\/pt\/wp-json\/wp\/v2\/pages\/771\/revisions\/775"}],"wp:attachment":[{"href":"https:\/\/sxdongyuglass.com\/pt\/wp-json\/wp\/v2\/media?parent=771"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}